EN / JP
Contact us for the PCR Test
TEL : 0120-222-545(Only from Japan)
Telephone reception 24 hours
※Press "1" according to the voice guidance
0120-222-545(Only from Japan)
Telephone reception 24 hours
You can receive the saliva collection kit in as little as one hour, collect saliva, and receive the test results in as little as three hours* (Tokyo only) to the same day.
We will notify you the test result and a Negative Certificate (written in both Japanese and English) by e-mail.
You can receive your kit in either Tokyo(shibuya) and hand it over after saliva has been collected. We will send you an test result and Negative Certificate (written in both Japanese and English) by e-mail after 3 hours※(Tokyo only)~on that day.
※It may take more than 3 hours depending on the saliva pickup time. Please contact us for details.
【Where to pick up】
・Tokyo Shibuya Station「HACHIKO-mae Square」
Click here to apply for the test
※Please make your online appointment later than the time you wish to pick up your order.
If you need a negative certificate for overseas travel, please click here to apply.
Negative certificates (major countries)
Please change the delivery method of the saliva collection kit to "Quick Pickup" on the next application page. Please note that Quick Pickup may not be available in some countries.
Available pick-up dates and times
Receive a saliva collection kit.
Please come to the pick-up location on the date and time you have applied for.
Our staff wearing red caps with the word "PCR"※ will be there to help you.
Tokyo Shibuya Station
「HACHIKO-mae Square」
When you receive the kit, please inform our staff about the time of handing over the saliva collection.
In the case of the day, it will be until the following time.
【Tokyo】Until 18:00
GoogleDuo is required for Online Medical Care.
Please collect your saliva while Online Medical Care and pack it.
Please collect your saliva in Kit container according to the medical worker's instruction.
Please pack the container and place it in the return envelope or return box included in the package.
There is more details about collection and return method in the instructions.
Please return the collected saliva to our staff at the designated time.
Tokyo Shibuya Station
「HACHIKO-mae Square」
Inspection
Result Notification
The results will be sent by email (PDF) along with the result notification.
■Countries where original documents must be submitted：
After we send you the result notification by email, we will send you the original copy by the next day. In addition, we will send you a PDF file of the results at the same time we send you the original documents so that you can check the contents in advance.
■Countries that do not require the submission of original documents：
The result will be sent to you by email (PDF) within 2 hours after the result notification is sent to you by email.
＊All negative certificates will be issued in both Japanese and English.
Due to the transition of Coronavirus category to class 5, we are not contacting the health care center at this time. Please stay at home. For more information, please contact your local government.
If you need a negative certificate for overseas travel, please click here to apply.
Negative certificates (major countries)
Please change the delivery method of the saliva collection kit to "Quick Pickup" on the next application page. Please note that Quick Pickup may not be available in some countries.
